Pride and Prejudice - The STORY GRID edition - Annotated by SHAWN COYNE

What It Takes

What It Takes

Another Airline, A Different Story

By Callie Oettinger
Published: April 14, 2017

I flew on Alaska Airlines this week.

Before the flight took off, I witnessed a first.

The pilot joined the passengers at the gate to announce a flight delay.

No microphone. No airline staff at his side. Just him. His voice. His proactive communication.
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One Tribe at a Time

by Gant, Jim

The “One Tribe At A Time” series on “It’s the Tribes, Stupid” launched at the end of September 2009, with an excerpt from Major Jim Gant’s paper of the same name. In the following weeks, more excerpts were pulled and discussed, with Jim’s “One Tribe At A Time” released in full about four weeks later. The discussion of Jim’s paper spread from there, and went viral among the policy and military communities in particular.

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